I was initially nervous using a local travel agency outside of my own country, but Mohamed’s level of engagement and excellent reviews from others put me at ease. His customer service was top notch with quick email responses to our questions, thoughtful itinerary suggestions & seamless coordination of all logistics on our tailor made tour. Mohamed created a personalised travel experience that other package tour companies were not able to. We simply could not have seen & done as much without his assistance. He even organised a delicious birthday cake for my husband & popped by the restaurant to meet us & hand deliver it!
Mohamed provided several hotel options at each location in our price range so I could research the pros & cons of each and make an informed choice that suited our family’s needs. We are not early risers when on holiday and did not want to drive for multiple hours every single day, so Mohamed ensured our activities and daily travel plans fit this criteria. But do make sure you get up early for the sunrise balloon ride in Marrakesh - breathtakingly beautiful & a complete highlight!
Our van driver and guide Tawfiq was such a friendly, reliable & knowledgeable guy. He immediately put us all at ease and was always there with a positive attitude & welcoming smile. He was especially great with our kids too, joking around & keeping them buoyant on long, tiring days. We really appreciated his fantastic translating & advocacy skills when we had a couple of hiccups along the way. Some of the mountain roads were quite steep, winding & narrow but Tawfiq’s steady driving was impeccable. Spending many hours together travelling in the van we got to hear so much about the history & culture of Morocco from him, you just couldn’t get that experience any other way. Thank you so much for everything Tawfiq!
We would not hesitate to recommend Mohamed & Tawfiq at Tilila Travel to anyone wanting to visit their beautiful country. You will see so much and be well looked after!
We had two excellent drivers, Tawfiq and Mustapha. Both were so much fun and took care of all our needs. They took care of our luggage, checked us into the Riads or hotels and made sure we had everything we needed. If something came up we knew we could call them but we never needed to. They even bought a stool so that it would be easier for me to get into the van. They made sure we did everything that was on our itinerary and even had extra ideas on things to do or see if time permitted. They were always on time or early to pick us up. One of our best meals was the night we went with them to dinner at one of the local restaurants that they were going to go to. When they took us to the airport Tawfiq was able to get us in the terminal past the long line at the entrance. Also both were able to go into the terminal with us to help with the luggage and questions at the checkin counter. Tawfiq and Mustapha made our trip to Morocco special. It would not have been near as much fun without them.
Thank you to Mohamed, Mustapha and Tawfiq for making Morocco such a memorable trip and sharing your culture with us. I highly recommend Tilila Travel.
Out of all the destinations we thought we could have skipped Merzouga desert camp and spent an extra day in Fez or Tangier.
Our driver, Mustafa was marvelous. Professional, friendly, and took good care of us. The guides were scheduled at each main location. Tilila Travel (Mohamed and Mustafa) took good care of us. I will happily use then again.
When booking with this tour provider, the 5-star reviews and the sustainability page convinced us that we were choosing a tour that – unlike the much cheaper options – would consider the well-being of the camels, reflected in the higher price. When speaking with the company on the phone, they confirmed that the animals were well cared for and only did one tour a day. Unfortunately, we soon realized we were on the same tour as everyone else. The camels had just returned from a previous tour, and we were asked to hop on immediately. They were given no break.
The setup was okay, but it didn’t really feel like a desert experience with all the electricity towers in the background and other tours going on. However, fine not a big problem. The camel guide walked us around, but since he didn’t speak English, he couldn’t explain anything about the animals. Quad drivers constantly crossed our path, leaving us in clouds of dust. It felt more like a fairground than a peaceful camel ride.
On a positive note, our driver Yassin was super nice and caring! After the camel ride, he took us to a lovely camp where we had dinner with live music. We enjoyed that part of the trip.
Overall, we felt deceived, thinking we were paying extra for the well-being of the camels, only to realize that the sustainability claims on their website were not very accurate, and they simply told us what we wanted to hear. Personally, I recommend avoiding the camel tours altogether - not matter how expensive they are. Even though the camels looked okay I don’t wanna know how many tours they have to do every day.
Thank you!
I feel like I saw Morocco with this itinerary. From the north, to the mountains, to the desert, through the south and to the Atlantic coast, I was absorbed in the culture and food of Morocco and the differences of each region with this itinerary. I stayed in Riads with warm, friendly, welcoming people and didn’t feel like a tourist.
There was always excellent communication from the owner of this company, Mohammed, before, during, and after my trip, ensuring a personal, memorable, experience.
I highly recommend this itinerary and most of all this tour company.
But I got much more than just a good itinerary and reasonable price. The service and communication from Mohamed and my driver, Yassin, was some of the best of the tour companies I have used. Mohamed was very responsive before and and checked on me during my trip. Yassin was a great, personable, knowledgeable and experienced driver. When my luggage was lost on arrival in Marrakech, he helped me retrieve it. I enjoyed the riads/hotels and their locations. The vehicle was a nice vehicle, very comfortable. The guides chosen for the two cities were knowledgeable and the tours were interesting. Tilila is professional, courteous and responsive. You never know when you're trying to pick a tour company based on online reviews. I found what was written in the reviews I read prior to my trip to be true of the service of Tilila. Mohamed does a great job with this company. Morocco is a beautiful and fascinating country. If you are on the fence about traveling here, do it and use Tilila!
Thanks to Mr Mohamed for the arrangement!
Thanks to our driver ( Mr Hicham) taking us to all the destinations safely!
Ada
So it was a pleasant journey for us and I would definitely recommend this travels if you’re looking for a family vacation in Morocco😊😊
Then had a good lunch by the river and brought back to our hotel.
All in all a very good trip. Would highly recommend especially Yassin. Thanks!
Mohamed also checked in with us during the trip to make sure we were fine and took the time to come and meet with us when we were in Marrakech, which was much appreciated.
Can certainly recommend working with Tilila and Mohamed for your trip to Morocco.
Above was my trip in 2019. I just went again in March 2023. The tour is well organized. Itinerary was given to us in advance. There’s no surprise. Everything went smoothly. The driver was waiting for us at the airport. He drives the whole tour, polite, helpful, and always on time. The city guide in Fez was exceptional, she tailored tour to our specific interests. The cooking class arranged by Mohammed, the owner of Tilila Tour was amazing. Every time I make those dishes, I will be thinking about this trip. It was a great memory making trip.
Above was my trip in 2019. I just went again in March 2023. The tour is well organized. Itinerary was given to us in advance. There’s no surprise. Everything went smoothly. The driver was waiting for us at the airport. He drives the whole tour, polite, helpful, and always on time. The city guide in Fez was exceptional, she tailored tour to our specific interests. The cooking class arranged by Mohammed, the owner of Tilila Tour was amazing. Every time I make those dishes, I will be thinking about this trip. It was a great memory making trip.
Yassin proved to be the trip's greatest asset, excelling as a driver—cautious, responsible, and, most importantly, punctual at every stage of the journey. Exploring a total of nine places, we truly immersed ourselves in every little corner, including Casablanca, Rabat, Fes (a special shoutout to Tami), Chefchaouen, Merzouga, and the Sahara Desert (love my camel from the camel ride), Valley of Dades, Marrakesh (Hanan was very nice), and Essaouira. Chefchaouen, camping in the Desert, and Essaouira emerged as my personal favorites.
Now, let's talk about the food – oh my God, it was absolutely fantastic, fresh, and incredibly tasty. The tagine, the couscous, the lamb, the bread, the incredibly tasty olive oil – everything was delicious.
If I were to change something, it would probably be the timing of our visit. I'd consider returning in March since we missed out on the opportunity to take a refreshing dip in a pool or the ocean due to the temperature.
My wife booked some plane tickets to Morocco and heard from ppl that getting a tour guide was the way to go. We typically don't on trips we take but I contacted a number of companies to get quotes on packages they offered. We ultimately went with Tilila for a few reasons:
- responses were quick and in clear English
- Mohamed took the time to answer all questions and was flexible with any updates to the itinerary
- their quoted price was very competitive
- reviews online were good
The point about reviews was a tricky one b/c I had a nagging feeling reading them wondering if they were legit reviews or just some shady agency creating ghost accounts to post glowing reviews (this wasn't specific to Tilila). Ultimately I paid the 10% deposit and took the plunge. Other agencies I'd talked to were asking for 100% of the payment upfront and they're probably fine but I just wasn't comfortable with that.
Having just gotten back from Morocco, I can 100% say I'm glad I booked a guide and specifically Tilila Travel. We did the 10 day trip in a private vehicle with just the two of us starting in Casablanca and ending in Marrakech. All the reviews and pictures are great but it is a lot of driving and time in a car to get around the country. I probably fell asleep in the car on every leg of the trip and it was nice knowing that I could sleep and not have to worry about driving in a foreign country while tired. There are a lot(!) of police stops on the roads checking speeds and I probably would have gotten more than one ticket if I were driving so this was another thing to not have to worry about.
I was a little worried with all the time in the car with just the driver that it would be awkward but we had pleasant experiences with ours. We had Hassan and Khalid for different portions of the trip but both were really cool. Both shared knowledge of the areas we were driving through, both skillful drivers, and made the travel a breeze. There wasn't any pressure from them to hurry through a given stop and allowed as much time as we wanted. I lost my sunglasses and asked Hassan to see if we could stop somewhere to get a new pair which led us to a local market in a small village for a random stop on the trip. Wasn't able to get a new pair there but got some delicious popcorn while we got to catch a glimpse of local life in the market. Not something we would have done or found without a guide I don't think.
Since they both spoke Berber and Arabic, it made coordinating so much easier when they'd call the dar/riads to schedule porters to come pick us up and drop us off when cars couldn't go into the old medinas. Another bonus of getting a guide.
Overall we had a wonderful time in Morocco and in no small part to Mohamed (who btw does exist b/c we met him at a cafe in Marrakech to catch up)and team. Would definitely recommend their services to anyone looking for a guide in Morocco.
Mohammed was extremely accommodating to our needs and had the route mapped out perfectly to include meaningful stops and sights along the way. Everything was organised with ease.
Big thanks to our driver, Yassin, who was extremely helpful, caring, kind and professional. He made the long drive between different cities more interesting. Not only he shared with us insights to Moroccan life and his own life experiences, but also took good care of us (since we were just 2 girls travelling)! Good communication and everything on time. We couldn’t recommend him enough.
Overall, we had a wonderful trip!
Tilila Travel assigned Khalid as our travel companion, and the experience was fantastic, including the fact that my husband and Khalid became instant buddies. We laughed a lot and learned firsthand about life in Morocco. Khalid also invited us to visit his Mother's home, and we enjoyed the best couscous I had!
Mohamed responded to my inquiry from the first day I showed interest in a matter of one hour. The organization of the tour and the hotels, riads, was very good, especially the one in Dades Valley.
We would have chosen a short skip in Meknes and a shorter stay in Fes but to stay one more day and night in the desert: it is overwhelmingly beautiful.
And perhaps another day to rest at the Beach in Essaouira.
The vacation was great, not even a hiccup. We are very happy.
The communication in advance was excellent and our driver collected us from the door of the hotel and chatted and answered all of our questions on the way there and back.
Everyone that we met once we arrived at the camels was lovely and friendly and chatted and made us laugh while the dressed us up. The actual camel ride was such fun and they took lots of photos for us on my phone.
I loved every minute 🙂
I took a 9-day customized, private tour as a solo, middle aged female traveler going to Morocco for the first time. I have to admit I was a bit nervous going to a country where women may be treated differently than they are in the U.S., where I don’t speak any of the official languages, spending more than a week with a stranger driving me around, and about the legitimacy of the arrangement to pay a deposit by wire and then show up at the airport and hand the driver an envelope full of cash for the remainder.
But all of my fears were for nothing. I had the most incredible trip and I am so glad I chose Tilila Travel. There were no surprises about the accommodations, itinerary, or payment. Everything went as planned.
Mohamed, the owner/manager of Tilila was patient with my many questions as I was debating what I wanted to include in my itinerary and the dates of travel. He answered my questions clearly and fully and was available by email or What’s App from pre-booking throughout the trip.
My driver, Khalid, made me feel safe and at ease from the moment he picked me up at the airport. He speaks English well enough that there were never any communication problems, whether it was talking about the itinerary, local cultures, the landscape, or just sharing life stories. He shared his knowledge freely and was honest if he didn’t know the answer to my question, which was rare. He gave me tips for enjoying each location, taught me a few phrases in Arabic and Amazirgh (Berber), and pointed out interesting land formations or landmarks along the drive. He really went above and beyond when I slipped on wet tile and fell on my tailbone at a bathroom stop in Errachidia. Although I didn’t think the injury was serious Khalid insisted on doing whatever made me most comfortable and we ended up getting the X-rays to be sure there was no serious problem. Khalid and the manager of the gas station/restaurant where we stopped to use the restroom accompanied me to the local hospital, helped me with paperwork and translations, and stayed with me while I waited for X-rays. It set that day’s itinerary back a few hours. It was already a long drive that day and Khalid never seemed rushed or frustrated about the wrench in the day. In fact after the hospital we stayed to eat lunch at the restaurant where I fell and it was the best food I had in all of Morocco (which is a land of excellent food). If you are traveling between Merzouga and Fes ask to stop for lunch at Lune de Desert in Errachidia! We had the kefta and chicken tagine and both were phenomenal. Throughout the tour Khalid kept me safe and I enjoyed getting to know him.
I chose the 3-star accommodation option over the 4-star option and glad I did as to me it seems like the 3-star options have a bit more character. Mohamed provided examples of each before I booked and there were no surprises between the examples and where I actually stayed. My favorite was Riad Dar Nadwa in Marrakesh. I enjoyed how nicely appointed everything was and the host was very welcoming. The room was incredibly spacious and beautiful. Mohamed also stopped by the Riad to meet me in person there one day, which was a nice gesture and I enjoyed getting to know him a bit more. My least favorite was Hotel Ziryab in Chefchaouen. The bed wasn’t as comfortable as the other accommodations and the property generally seemed a bit more run down than the others. However, all accommodations were clean and in excellent locations with hot showers. Most had very comfy beds, a/c, and spacious and quiet rooms. A few had pools though I didn’t use any of them. One had dinner included and the food there was very good.
Local guides in Marrakesh and Fes were also good and I felt safe with them in the busy souks. I’m not a big shopper and the guides didn’t pressure me to shop.
Overall it was an amazing trip and I highly recommend Tilila Travel!
☺️👍
The camels were very happy, my only issue was the back one was tied too close to the front one. But other than that they were friendly and calm, not an expert but looked in relatively good condition!
Our driver Khalid was especially good and ensured we had an enjoyable trip all round. The team in Agafay desert were brilliant and really looked after us. Thank you very much!
Small drawbacks: Be sure to book the majorelle garden in advance. We didn't do the Saadian tombs after all. The Bahia Palace is also extra. We didn't have the right to tea because we didn't buy a carpet. And above all, we are a little too pushed to spend in the souks so plan a budget and prepare yourself mentally.
But otherwise the guide is great, he really took the time, he even went well over the time he was supposed to finish so thank you very much! He helped us negotiate and took us to the best places in the souk to get quality.
I recommend it to you.
But I have to agree with everybody else that Muhammad and the company are exceptional in checking in and correcting anything that isn't satisfactory.
FEW hints to get the most out of this trip: Make sure that you are provided with a driver fluent in your language.
Always drink bottled water.
Do due diligence on the hotels offered, in case you prefer a different location. Mohammed will gladly give you another option
Best travel agency ever